Terms of service
Terms and Conditions
Welcome to Universal Creations. By accessing or using our website (www.shopuniversalcreations.com) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.
1. Use of Our Website
You agree to use our website for lawful purposes only and in a manner that does not infringe upon the rights of others or restrict their use of the site. Any unauthorized use of the site may result in legal action.
2. Product Information
We make every effort to accurately display our products, including descriptions, images, and pricing. However, we do not guarantee that all information is error-free or complete. We reserve the right to correct any errors or omissions and to update product information at any time without prior notice.
3. Order Acceptance and Cancellation
We reserve the right to accept or reject any order at our sole discretion. Once an order is placed, you will receive a confirmation email. If we are unable to fulfill your order for any reason, we will notify you and issue a full refund.
4. Pricing and Payments
All prices listed are in U.S. dollars. We reserve the right to change prices at any time without notice. Payment must be received in full before your order is processed and shipped.
5. Shipping Policy
Orders are typically delivered within 5–7 business days from the order date. Shipping times may vary depending on your location and carrier availability. Please refer to our Shipping Policy for more details.
6. Returns and Refunds
We accept returns within 30 days of purchase, provided that the item is unused, unopened, and in its original packaging. Please refer to our Refund & Return Policy for complete details.
7. Intellectual Property
All content on our website — including logos, images, text, and product designs — is the property of Universal Creations and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written consent.
8. Limitation of Liability
Universal Creations is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any claim shall not exceed the amount paid for the product in question.
9. Privacy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
10. Changes to These Terms
We may update these Terms and Conditions at any time without prior notice. Your continued use of the website after changes are made constitutes your acceptance of the new terms.